Privacy Policy
Last updated: [19-02-2026]
Nutriyum (“we”, “us”, “our”) operates www.nutriyum.co.za
and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
Business Name: Nutriyum
Country of Operation: South Africa
Contact Email: hello@nutriyum.co.za
1. Information We Collect
We may collect the following personal information:
- Full name
- Email address
- Contact number
- Delivery and billing address
- Order history
- Marketing preferences
- IP address and browsing data (via cookies)
Payment details are processed securely via third-party payment providers.
We do not store card details on our servers.
2. How We Use Your Information
Your personal information is processed for:
- Order fulfilment
- Payment processing
- Delivery coordination
- Customer support
- Legal and accounting compliance
- Website analytics and improvement
- Marketing communication (only if you opt in)
Processing is based on:
- Contractual necessity (orders placed)
- Legal obligations
- Your consent (marketing subscriptions)
3. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Improve user experience
- Analyse website traffic
- Enhance security
You may disable cookies in your browser settings, but this may affect site functionality.
4. Sharing of Information
We share only necessary information with trusted third-party service providers, including:
- Courier companies
- Payment gateways (e.g. PayFast, PayStack, Yoco)
- Email marketing platforms
- Website hosting and analytics providers
These providers may process data inside or outside South Africa and are required to maintain appropriate security standards.
We do not sell personal information.
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil orders
- Provide customer support
- Comply with legal and tax requirements
- Maintain marketing subscriptions (until unsubscribed)
6. Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion where legally permissible
- Withdraw consent for marketing at any time
Requests may be submitted to:
hello@nutriyum.co.za
If you believe your data has been mishandled, you may lodge a complaint with the Information Regulator of South Africa.
7. Security
We implement reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, or destruction.
8. Age Restriction
Our website is intended for individuals aged 18 years or older. Minors may only use the site under supervision of a parent or guardian.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.