Terms & Conditions
Last updated: [19-02-2026]
These Terms & Conditions govern your use of www.nutriyum.co.za
and any purchases made through the website.
By accessing this website or placing an order, you agree to these Terms, our Privacy Policy, Shipping Policy, and Refund Policy.
If you do not agree, please do not use this website.
1. Business Information
Business Name: Nutriyum
Country of Operation: South Africa
Contact Email: hello@nutriyum.co.za
Nutriyum operates as an online retailer of food, functional nutrition products, and selected partner products.
2. Eligibility
By placing an order, you confirm that you:
- Are 18 years or older, or
- Are using the website under supervision of a parent or legal guardian.
3. Orders & Acceptance
All orders are subject to availability and confirmation of payment.
Nutriyum reserves the right to:
- Refuse or cancel any order
- Limit quantities purchased
- Cancel orders suspected of fraud or misuse
If an order is cancelled after payment, a refund will be issued to the original payment method.
4. Pricing & Payment
All prices are displayed in South African Rand (ZAR).
Prices may change without notice but will not affect confirmed and paid orders.
Payments are processed securely via third-party payment gateways.
Nutriyum does not store card details.
5. Product Information
We aim to ensure that all product descriptions, images, and pricing are accurate.
However:
- Colours and packaging may vary slightly
- Nutritional and health information is general and not medical advice
- Information may occasionally contain errors or omissions
If a pricing or description error is identified, we reserve the right to correct it and cancel affected orders.
6. Health Disclaimer
Nutriyum products are not intended to diagnose, treat, cure, or prevent any disease.
Customers with medical conditions, allergies, or dietary restrictions should consult a qualified healthcare professional before use.
Use of products is at your own discretion.
7. Shipping & Delivery
Shipping timeframes, delivery fees, and responsibilities are outlined in our Shipping Policy.
Risk in the goods passes to the customer upon delivery to the provided address.
8. Returns & Refunds
Returns and refunds are governed by our Refund Policy and comply with the Consumer Protection Act (CPA) of South Africa.
Food safety restrictions apply to opened consumable products.
9. User Accounts
You agree to provide accurate and current information when placing orders.
You are responsible for maintaining the confidentiality of your account information.
Nutriyum is not liable for unauthorised use of your account.
10. Intellectual Property
All website content, branding, product descriptions, images, logos, and materials are the property of Nutriyum and may not be copied, reproduced, or distributed without written permission.
11. Prohibited Use
You may not use this website to:
- Violate South African law
- Engage in fraudulent activity
- Distribute malicious code
- Attempt unauthorised access to systems
- Scrape or misuse website data
Violation may result in termination of access.
12. Limitation of Liability
Nutriyum provides the website and services “as is.”
To the maximum extent permitted by South African law, Nutriyum is not liable for:
- Indirect or consequential damages
- Misuse of products
- Allergic reactions
- Incorrect storage after delivery
- Website interruptions or technical issues
Nothing in these Terms excludes liability where it is unlawful to do so.
13. Indemnity
You agree to indemnify and hold Nutriyum harmless against any claims, losses, or damages arising from:
- Your breach of these Terms
- Misuse of the website or products
- Violation of any applicable law
14. Third-Party Services
We may use third-party service providers including payment gateways, couriers, hosting providers, and marketing platforms.
Nutriyum is not responsible for the policies or content of third-party websites.
15. Governing Law
These Terms are governed by the laws of South Africa.
Any disputes shall be subject to South African jurisdiction.
16. Changes to Terms
We may update these Terms from time to time.
Continued use of the website constitutes acceptance of the updated Terms.
Contact Information
Nutriyum
South Africa
Email: hello@nutriyum.co.za