Shipping Policy
Last updated: [19-02-2026]
Nutriyum currently ships within South Africa only.
Order Processing
- Orders are processed Monday to Friday (excluding public holidays).
- Orders placed before 12:00 are typically processed within 1–2 business days.
- Orders placed after 12:00 may be processed the following business day.
You will receive a confirmation email once your order has been dispatched.
Delivery Timeframes
Estimated delivery times after dispatch:
- Major cities: 2–4 business days
- Outlying / regional areas: 3–7 business days
Delivery times are estimates and may vary depending on courier operations.
Shipping Fees
Shipping costs are calculated at checkout based on:
- Delivery location
- Parcel weight and size
The final shipping fee will be displayed before payment is completed.
Tracking
Once your order has been dispatched, you will receive a tracking link via email or SMS.
Delivery Responsibility
Please ensure that the delivery address provided is accurate.
If a parcel is returned due to an incorrect address or failed delivery attempts, additional courier fees may apply for redelivery.
Risk in the goods passes to the customer upon delivery at the provided address.
Delivery Issues
If your parcel arrives damaged, delayed, or is missing, please contact us within 48 hours of delivery at:
We will liaise with the courier to resolve the issue as quickly as possible.
Contact Information
Nutriyum
South Africa
Email: hello@nutriyum.co.za